99 Cents Only Stores - Produce return policy
I returned a melon that only 2 days after purchase was caving in on one side. When I attempted to make an exchange the manager told me "only this time" and was not friendly to me at all. I showed her the receipt dated 2 days before.
In the past I had been told that so long as I have my receipt and it is within a week or so that I could return produce that I'm not satisfied with.
Did the company change policies? Does the company no longer allow customers to return produce that isn't any good? I also hope that the manager that I spoke to would be more customer service oriented.
Reason of review: Poor customer service.
Monetary Loss: $1.
99 Cents Only Stores Pros: Melons that were good.
99 Cents Only Stores Cons: Melons that were spoiled.
Location: Los Angeles, California
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